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miStatement

miStatement is a service, which provides an organisation with a cost effective alternative, by delivering a comprehensive representation of the actual statement data directly to a customer’s cell phone via a secure electronic platform.

The reliable electronic transmission of documents not only complies with all related legislations, including the Consumer Protection Act, it further provides consistent proof of delivery. The encryption of all data provides security, therefore ensuring confidentiality.

The flexibility of the service platform provides various data transfer options, thus offering a tailor-made solution to ensure seamless integration.

How it works:

Statement data is transferred via an API, Web Services, SFTP or a 3rd Party Application. The statement is then forwarded by Cellfind to the employee’s cell phone. The statement is retrievable with a PIN (should PIN option be selected) via a secure (128 bit SSL encryption) WAP link or USSD string (e.g. *120*888*1234#). The PIN will be included in the initial welcome SMS and the WAP link or USSD string will be displayed in the statement SMS.

Why miStatement?

miStatement can be customised to accommodate pre-defined customer requirements.

Basic information includes:

  • Account Number
  • Statement Date
  • Statement Balance
  • Installment Date
  • Payment

Benefits to the Organisation:

  • Reduce printing and postage costs
  • Reach customers with outdated address details
  • Reach customers living in informal settlements
  • Expedite payments
  • Customers are able to pay accounts immediately via their own bank accounts
  • Good way to keep your clients updated

Test miStatement:

To test miStatement, SMS the word “statement” to 41585. A WAP link will be sent to your cell phone via SMS. Please open the link. To test USSD, dial *120*889*41585*1*1#. PIN is 1234.

 

BENEFITS
  • Able to receive their statements on the day which they are generated
  • Customers have immediate access to their records
  • Email Statement capability
  • Secure
  • Only accessible by the customer
  • Access both current and historical statements